Custom WearHouse Prohibited Items Policy

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This policy is a part of our Terms of Use. By listing an item or shopping on Custom WearHouse, youโ€™re agreeing to this policy and our Terms of Use.

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We have a zero tolerance policy for prohibited items, particularly those that promote, support or glorify hatred, those that promote, support or glorify violence, or are unlawful. Sellers deemed to violate this policy can be subject to immediate account suspension or termination, in accordance with our Terms of Use.

1. Alcohol, Tobacco, Drugs, Drug Paraphernalia, and Medical Drugs

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Alcohol and drugs are prohibited on Custom WearHouse. These substances face serious legal restrictions and in many cases are considered controlled substances under applicable law. Our policy also applies to other substances that have or are claimed to have an intoxicating or healing effect.ย 

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The following are examples of items that may not be sold on Custom WearHouse:

  1. Alcohol.
  2. Tobacco products, smokeable products, e-cigarettes, and e-liquid.
  3. Drugs and certain herbal substances, including substances used for recreational and medicinal purposes, regardless of their legality.
  4. Drug paraphernalia, including, for example: items with a carburetor; slides and/or items with a slide; bongs and bubblers; vaporizers and their components.
  5. Medical drugs, regulated medical devices, and pharmaceuticals.

2. Animal Products and Human Remains

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Certain animal products are highly regulated and prohibited on Custom WearHouse due to the risk of harm to live, companion, or endangered animals.

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The following are examples of animal products that may not be sold on Custom WearHouse:

  1. Live animals.
  2. Items created using any endangered or threatened animal species. We define these as animal species designated as threatened or endangered by the US Endangered Species Act or listed in Appendix I of the Convention on International Trade in Endangered Species of Wild Fauna and Flora (CITES).ย 
  3. Items made from cat and dog parts or pelts as defined by US Federal Law.
  4. Ivory or bones from ivory-producing animals, including tusks, elk ivory, fossilized ivory, and wooly mammoth ivory.
  5. Items made from human remains or products from the human body, except for teeth, fingernails, and hair.

We expect all of our members to follow their local laws. If you are shipping items across international borders you should also consult CITES for specific information about importing and exporting species that may be threatened. If you sell products containing feathers, you should also consult the Migratory Bird Treaty Act.

3. Dangerous Items: Hazardous Materials, Recalled Items, and Weapons

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For safety and legal reasons, we prohibit certain dangerous items from our marketplace.

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Hazardous Materials

Due to the potential harm caused by hazardous materials, as well as complex legal and shipping regulations surrounding such materials, hazardous materials are prohibited on Custom WearHouse.

While not exhaustive, the following materials are examples of prohibited hazardous materials:

  1. Explosives (fireworks or sparklers)
  2. Explosive precursors
  3. Flammable items
  4. Gases
  5. Radioactive material
  6. Toxic substances (such as poisons)
  7. Individual or loose lithium ion batteries

Recalled Items or Items that May Pose a Health or Safety Hazard

Items that have been recalled by governments or manufacturers are prohibited from being sold on Custom WearHouse.

Items that may pose a health or safety hazard are prohibited, even if they have not been the subject of a recall. This would include, for example, items that present a choking, electrocution, or strangulation hazard. We rely on information from user reports and various government agencies to identify these items

Weapons

Context matters when it comes to defining what is or is not a weapon. When in doubt, itโ€™s safe to assume that we wonโ€™t allow any item intended to be used as a weapon to inflict harm. The following items are generally not allowed on Custom WearHouse:

  1. Guns, knives, or other blatant weapons.
  2. Imitation firearms and weapons that look real or are prohibited by US law.

4. Hate Items: Items that Promote, Support, or Glorify Hatred

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We want Custom WearHouse to be a community where people of all backgrounds, nationalities, religions, political affiliations, and even different types of artistic taste and humor feel welcome. Art is incredibly subjective, and what is offensive to one is not necessarily offensive to others.

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Custom WearHouse does not allow items or listings that promote, support or glorify hatred toward people or otherwise demean people based upon: race, ethnicity, national origin, religion, gender, gender identity, disability, or sexual orientation (collectively, โ€œprotected groupsโ€). We also prohibit items or content that promote organizations or people with such views.

The following items are not allowed on Custom WearHouse:

  1. Items that support or commemorate current or historical hate groups, including propaganda or collectibles. Examples of hate groups include Nazi or Neo-Nazi groups, Ku Klux Klan (KKK) groups, white supremacist groups, misogynist groups, or groups that advocate anti-gay, anti-immigrant, or Holocaust denial agendas.
  2. Items that contain racial slurs or derogatory terms in reference to protected groups.

5. Illegal Items, Items Promoting Illegal Activity, and Highly Regulated Items

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We respect the law and expect Custom WearHouse sellers to respect the law as well.

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Illegal items, items that promote illegal activity, and stolen items are not allowed on Custom WearHouse. Neither are certain items that are subject to complex legal regulations or registration systems. We require sellers to follow all applicable laws for the items they list. Listings may be unavailable for users in regions where the item is restricted to purchase or sell.

While not exhaustive, examples of items which may be subject to regulation include:

  1. Native American crafts
  2. Plants and seeds
  3. Children’s products
  4. Food products
  5. India Restrictions

Because Custom WearHouse is a global company, itโ€™s important to abide by the laws of the markets in which you are selling. What is legal in one country may be illegal in another. All forms of illegal activity are strictly prohibited. This includes, but is not limited to the sale of:

  1. Unauthorized or counterfeit goods
  2. Personal information
  3. Highly regulated items, such as currency and real estate
  4. Listings which facilitate or promote illegal activity, such as:
    ย  a. Impersonation
    ย  b. Evasion of the detection of illegal activity
    ย  c. Fraudulent deception that is misleading of one’s medical status, or that enables privacy infringement

Unauthorized replicas or copies of items are prohibited on Custom WearHouse. We consider counterfeit or unauthorized goods to be items that imitate an authentic good, particularly by using a brandโ€™s name, logo, or protected design without the brand ownerโ€™s consent. Additionally, we may consider up-cycled or re-purposed items, even if using authentic materials, to be counterfeit if they are making use of a brand’s name, logo, or protected design without their permission.

Personal information may not be sold, for instance as part of a data bank or mailing list. The sale of personal or government documents, such as credit cards, identification cards, and licenses is also prohibited.

Given associated regulations, lottery tickets, cryptocurrency mining rigs, and current, exchangeable currency and postage may not be sold on Custom WearHouse. We also prohibit the sale of financial instruments such as stocks, bonds, and other securities. Handmade items containing any of these items in a usable condition are also not allowed. Collectible postage or currency that is priced at less than $1,000 USD are allowed unless subject to legal or other restrictions. Additionally, due to complex legal restrictions that vary by location, Custom WearHouse does not permit the sale of real estate, housing, or motor vehicles (for example: automobiles, motorcycles, boats, travel trailers, etc.).

Items may not aid in impersonation. We prohibit realistic items that identify the wearer as an active law enforcement, military, or government official. It is also prohibited to facilitate the impersonation of a ride-share vehicle through the sale of rideshare company decals.

We prohibit items which are intended to evade the detection of illegal activity, such as radar detectors, license plate covers, and materials for faking drug tests.

Items meant to fraudulently deceive others about oneโ€™s medical status are prohibited. This includes items such as fraudulent test results, or items designating an animal as a service animal. We also prohibit items which deceptively infringe on someoneโ€™s privacy, such as concealed cameras or tracking devices, and lockpicking devices.

6. Internationally Regulated Items

Custom WearHouse provides a direct connection between buyers and sellers around the world. If you buy or sell an item from another country, or if you enter into a transaction with someone across international borders, you are responsible for complying with laws and regulations of the country of destination as well as your local laws.

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When buying and selling internationally, you should comply with your local laws and be aware that other countries may have their own restrictions. You might be prohibited from exporting or importing certain items under international laws and regulations. Some transactions may require licenses, permits, or other documentation. If you have questions about how to comply with the law, we recommend that you speak to a qualified professional.

When you use Custom WearHouseโ€™s services, you are also responsible for complying with economic sanctions and trade restrictions, including those implemented by the Office of Foreign Assets Control (“OFAC”) of the US Department of the Treasury.ย 

Custom WearHouse reserves the right to request that sellers provide additional information, disclose an item’s country of origin in a listing, or take other steps to meet compliance obligations.

You should be aware that third-party payment processors, such as PayPal, may independently monitor transactions for sanctions compliance and may block some transactions as part of their own compliance programs. Custom WearHouse has no authority or control over the independent decision-making of these providers.

7. Nudity and Mature Content

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As a creative community, we tend to be fairly liberal about what we allow on Custom WearHouse. That said, we prohibit pornography, illegal or exploitative items, and used intimate items. If you are selling mature content, we ask that you be respectful of differing sensibilities by listing and tagging your items properly.

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We prohibit items which are not aligned with Custom WearHouseโ€™s brand and values, or which carry legal or other restrictions. Depictions of the sexualization of minors are prohibited. We also prohibit depictions of bestiality, incest, and non-consensual sex.

Pornography of any sort is prohibited on Custom WearHouse, whereas mature content is restricted. Although pornography can be difficult to define, an item generally qualifies as pornography when it contains printed or visual material that explicitly describes or displays sex acts, sex organs, or other erotic behavior for the purpose of sexual arousal or stimulation.

We define mature content as printed or visual depictions of human genitalia, sexual activity or content, profane language, sexual wellness items, violent images (within reason; see also Violent Items), and explicit types or representations of taxidermy. Not all nudity is considered mature. If you find yourself questioning whether your item is mature, then it is likely a good idea to assume that it is mature content, and you should label it as such.

When deciding whether mature content crosses over the threshold into pornography, we take into consideration the explicitness of depictions of sexual activity or content.

8. Violent Items: Items that Promote, Support, or Glorify Violence

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We want Custom WearHouse to be a safe place for everyone. While violent content can be a legitimate part of historical, educational, or artistic expression, it should never be used to promote or glorify violent acts against others.

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We do not allow items or listings that promote, support or glorify acts of violence or harm towards self or others, including credible threats of harm.

The following items are not allowed on Custom WearHouse:

  1. Items that glorify human suffering or tragedies, including items that commemorate or honor serial killers
  2. Items that attempt to exploit natural disasters or human tragedies
  3. Items that encourage, glorify, or celebrate acts of violence against individuals or groups
  4. Items that encourage self-mutilation, starvation, or other self-harm
  5. Items that promote or endorse harmful misinformation

We hope these guidelines are helpful, but we cannot catalog every permitted or prohibited item. If you see something on Custom WearHouse that appears to violate these rules, you can report it to us.

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